Delivery

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Cookies

Cookie information

This site uses first party cookies to give you the best experience on our site. We also use third party cookies to improve our services, analyze and then display advertisements related to your preferences based on the analysis of your browsing behavior.

Cookie management

Bessesary cookies for the proper functioning of the website. They allow you to remember the user settings, e.g. language, currency, cart, page layout, etc. Functional cookies do not collect any personal data or send any information to external sites.

Cookies Provider Purpose Validity term
PHPSESSID Bang & Olufsen

The PHPSESSID is a cookie that is used to identify a user's session on a website. A session is a mechanism for preserving state and user information between individual requests during a single connection session. The PHPSESSID cake stores a unique session ID that is required to process requests and responses between the browser and the server. These cookies only last until you close your browser.

 Session
PrestaShop-# Bang & Olufsen

The PrestaShop cookie stores data to keep the user's session open, including currency, language, customer ID, and other necessary information for the shop's proper operation.

 480 hours
_x13eucookie Bang & Olufsen

Remembers cookie preferences.

 365 days

Statistical cookies collect anonymous information about users, such as the number of visitors, sources of links, etc. These information help to understand how users use the site.

Marketing cookies are used to track users through websites. The goal is to show ads that are most relevant to the user.

Cookies Provider Purpose Validity term
_gat_UA-* Google

Google Analytics sets this cookie to track user behavior

 1 min

Other cookies that are not uniquely classified.

About Cookies

Cookies are small text files that are saved on your computer or mobile device by the websites you visit. They are used for a variety of purposes, such as remembering user login information, tracking user behavior for advertising purposes, and personalizing the user's browsing experience. There are two types of cookies: session and persistent. The former are deleted after the end of the browser session, while the latter remain on the device for a certain period of time or until they are manually deleted.